Alzheimer’s Helpline Chat System Provides Care, Support in 90 Languages
NEW
YORK –
The Alzheimer’s Foundation of America (AFA) has launched a new chat feature through its Alzheimer’s Helpline that allows licensed social workers to provide assistance and support to families affected by Alzheimer’s disease and other dementia-related illnesses in 90 different languages, AFA said in a February 10 press release.
“Alzheimer’s disease doesn’t recognize language barriers, ethnic or geographical boundaries: It impacts people from all over the world who speak a wide variety of languages. Families affected by Alzheimer’s disease need to be able to access support, regardless of the language they speak. Adding this new feature to our helpline enables us to break down language barriers and serve a greater number of people,”.
By clicking on the blue and white “chat” box in the lower right-hand corner of AFA’s website, www.alzfdn.org, or by sending a text message from a mobile device to (646) 586-5283, individuals can type questions in their native language and send it to the Helpline.
The system is translatable for 90 different languages, including Spanish, Chinese, French, German, Russian and Italian. More than 37 million people over the age of 18 living in the United States speak a language other than English, according to 2018 data from the U.S. Census Bureau.
As an example, someone can ask,
“What are some ways to help prevent my family member with Alzheimer’s from wandering?” in Spanish, and the system will recognize the foreign language text.
The helpline social worker will then type their response, which is then translated back into Spanish for the user on the other end.
The translation occurs instantaneously, conversations can be had in real time. English-language speaking individuals can also utilize the system to have chat conversations with a licensed social worker through the helpline.
The AFA Helpline is open seven days a week, from
The Alzheimer’s Foundation of America is a nonprofit organization whose mission is to provide
Its services include a National Toll-Free Helpline (866-232-8484) staffed by licensed social workers, the National Memory Screening Program, educational conferences and materials, and “AFA Partners in Care” dementia-care training for healthcare professionals.
Alzheimer’s helpline chat system provides care, support in 90 languages Source: The Alzheimer’s Foundation of America.
Source:
https://thefoothillsfocus.com/?p=5976
The Alzheimer’s Foundation of America (AFA) has launched a new chat feature through its Alzheimer’s Helpline that allows licensed social workers to provide assistance and support to families affected by Alzheimer’s disease and other dementia-related illnesses in 90 different languages, AFA said in a February 10 press release.
“Alzheimer’s disease doesn’t recognize language barriers, ethnic or geographical boundaries: It impacts people from all over the world who speak a wide variety of languages. Families affected by Alzheimer’s disease need to be able to access support, regardless of the language they speak. Adding this new feature to our helpline enables us to break down language barriers and serve a greater number of people,”.
By clicking on the blue and white “chat” box in the lower right-hand corner of AFA’s website, www.alzfdn.org, or by sending a text message from a mobile device to (646) 586-5283, individuals can type questions in their native language and send it to the Helpline.
The system is translatable for 90 different languages, including Spanish, Chinese, French, German, Russian and Italian. More than 37 million people over the age of 18 living in the United States speak a language other than English, according to 2018 data from the U.S. Census Bureau.
As an example, someone can ask,
“What are some ways to help prevent my family member with Alzheimer’s from wandering?” in Spanish, and the system will recognize the foreign language text.
The helpline social worker will then type their response, which is then translated back into Spanish for the user on the other end.
The translation occurs instantaneously, conversations can be had in real time. English-language speaking individuals can also utilize the system to have chat conversations with a licensed social worker through the helpline.
The AFA Helpline is open seven days a week, from
- 9 a.m. to 9 p.m. (ET) on weekdays and
- 9 a.m. to 3 p.m. (ET) on weekends.
The Alzheimer’s Foundation of America is a nonprofit organization whose mission is to provide
- Support,
- Services and
- Education to ones affected by Alzheimer’s disease and related dementias nationwide,
- Fund research for better treatment and a cure.
Its services include a National Toll-Free Helpline (866-232-8484) staffed by licensed social workers, the National Memory Screening Program, educational conferences and materials, and “AFA Partners in Care” dementia-care training for healthcare professionals.
Alzheimer’s helpline chat system provides care, support in 90 languages Source: The Alzheimer’s Foundation of America.
Source:
https://thefoothillsfocus.com/?p=5976
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